Orders placed on our website can be cancelled before they are shipped from our warehouse. When the products have already been delivered, please contact us by using the Order ID.

Currently, we offer refunds and product exchanges on orders placed up to 7 days after the package is delivered to the customer. Exchanges and refunds will be processed only after we verify that the item has been returned in perfect condition, unused, and unopened. Please do not hesitate to contact us if you have any special circumstances.

Exchanges or returns must be sent by courier to the address listed on the website. For this purpose, we recommend a reputable courier service.

In your return package, please include the following information:

• Order No:

• Reason for returning the package